No RF60 driver and no power readout on display

edited January 2017 in RF60 Problems
Where can I download the RF60 latest driver - Cactus firmware updater cannot recognise my RF60 unit, device manager in windows 7 states that there is no driver installed and cannot find driver. 

Comments

  • The usb driver should be included with the Firmware Updater program during installation.

    Please try downloading the program from our website and do a clean install, following each step of first uninstalling the old Updater, then install it again.

    https://www.cactus-image.com/cactus_updater.zip

    Thank you.
    Antonio Lao
    Brand Manager
    _____________

    To help us better help you, always state the exact firmware version installed on your Cactus device(s), such as: "1.1.013", "NIK.A.001", "v.103", or "A06".

    TTL or HSS not working on Cactus V6 II and V6 IIs? Be sure to check hot shoe connectivity by doing the <CAMERA INFO> check.

    Feel free to suggest an improvement or share product ideas. Contact us directly at info@cactus-image.com.  At Cactus, we listen. 
  • edited January 2017
    I did a clean install of the updater as you suggested by downloading from your site, unzipping and running the setup, deleting the old version of updater already on my pc.

    However when I connect the RF60 flash to my win7 pc I get a message stating that the device driver was not installed. When I then check the device status in Device manager, the following is the message:
    Windows cannot verify the digital signature for the drivers required for this device. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source. (Code 52)



  • Solution:

    https://answers.microsoft.com/en-us/windows/forum/windows_7-hardware/error-code-52-usb-ports-not-recognizing-connected/2379017c-d513-478c-a184-0d1b7cd408b2

    I only had to follow the part about pressing F8 to boot into Advanced boot options and disabling driver signature enforcement. Once that was done I ran the cactus updater and all is good in the world again !! :-)
  • Yes, that will work too.

    But technically a fresh download from our website would have already included the driver.

    Thanks!
    Antonio Lao
    Brand Manager
    _____________

    To help us better help you, always state the exact firmware version installed on your Cactus device(s), such as: "1.1.013", "NIK.A.001", "v.103", or "A06".

    TTL or HSS not working on Cactus V6 II and V6 IIs? Be sure to check hot shoe connectivity by doing the <CAMERA INFO> check.

    Feel free to suggest an improvement or share product ideas. Contact us directly at info@cactus-image.com.  At Cactus, we listen. 
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