Firmware Updater Not Working (No Device Connected)
I just received the two V6 and two RF60 that I ordered. I attempted to update the firmware using Firmware Updater V1.13 but have been unsuccessful.
I followed the directions in the manual and the computer recognizes when a V6 or RF60 is connected (it shows up in the device list). However, the Firmware Updater program does not recognize them and always says "No Device Connected". I have tried each V6 and RF60 on two different computers and get the same result every time. Both computers are running Windows 8.1.
Any help would be appreciated.