I am sorry to hear about this. To get it fixed, simply return it to B&H.
In the meantime you could first test if you could udpate the firmware. First, connect your RF60 to your computer using a mini USB cable. You do not need to switch on the RF60 - as soon as it is plugged to the computer, it powers the flash and you can go right to updating the firmware.
Fingerscrossed after the firmware you could power it up, though I suspect its a contact issue with the power switch. So your firmware test above may be able to confirm this - that the flash may be working internally.
In any case, since the RF60 is still within the one year warranty, you may contact B&H directly for warranty support. Thank you!
Antonio Lao Brand Manager
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To help us better help you, always state the exact firmware version installed on your Cactus device(s), such as: "1.1.013", "FUJ.1.002", "NIK.A.001", "v.103".
For the time being, Cactus V6 (MK1) running on firmware version 2.1.001 can be triggered by a V6 II (MK2) running on Multi-brand HSS firmware (e.g. 1.1.013) but not by X-TTL firmware versions: PEN.A.001 NIK.A.001 OLY.A.001. No schedule has been released yet for an "A" version firmware on the V6 (MK1).
Cactus RF60X / RF60 Firmware versions A04 and A03 currently ONLY works with PEN.A.001 NIK.A.001 and OLY.A.001. Other "A" version of X-TTL firmware will be released soon. For both Multi-brand HSS and X-TTL firmware versions (FUJ, SIG, SON), install firmware version 103 / 205 on your RF60X / RF60.
Comments
I am sorry to hear about this. To get it fixed, simply return it to B&H.
In the meantime you could first test if you could udpate the firmware.
First, connect your RF60 to your computer using a mini USB cable. You do not need to switch on the RF60 - as soon as it is plugged to the computer, it powers the flash and you can go right to updating the firmware.
Fingerscrossed after the firmware you could power it up, though I suspect its a contact issue with the power switch. So your firmware test above may be able to confirm this - that the flash may be working internally.
In any case, since the RF60 is still within the one year warranty, you may contact B&H directly for warranty support. Thank you!
Brand Manager