We have forwarded your case to R&D and will post an update within 48 hours.
Thank you!
Antonio Lao Brand Manager
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To help us better help you, always state the exact firmware version installed on your Cactus device(s), such as: "1.1.013", "FUJ.1.002", "NIK.A.001", "v.103".
I also have the same issue. Thought it might be because OS X Capitan, but had the same problem on a computer with OS X Mavericks.
Thanks for the report. I need a little help from you guys so I have sent you a private message.
Antonio Lao Brand Manager
_____________
To help us better help you, always state the exact firmware version installed on your Cactus device(s), such as: "1.1.013", "FUJ.1.002", "NIK.A.001", "v.103".
I have the same issue - I just purchased this flash, I want to use it will the V6II triggers but it needs an update for HSS - and I can't update it because the update fails - when will an solution be available
To help us better help you, always state the exact firmware version installed on your Cactus device(s), such as: "1.1.013", "FUJ.1.002", "NIK.A.001", "v.103".
@pblscooter Please hold, as we have only tested on 10.11.5.
Antonio Lao Brand Manager
_____________
To help us better help you, always state the exact firmware version installed on your Cactus device(s), such as: "1.1.013", "FUJ.1.002", "NIK.A.001", "v.103".
To help us better help you, always state the exact firmware version installed on your Cactus device(s), such as: "1.1.013", "FUJ.1.002", "NIK.A.001", "v.103".
Thank you so much for sending your bug reprots @juan@zemitch
I have forwarded to R&D and I will post an update as soon as I can, or in 48 hours.
Your patience during this time is much appreciated.
Antonio Lao Brand Manager
_____________
To help us better help you, always state the exact firmware version installed on your Cactus device(s), such as: "1.1.013", "FUJ.1.002", "NIK.A.001", "v.103".
I never could get the mac version to update my RF60- I have an old windows laptop and got was able to update the RF60 thru a windows machine - no problem updating the V6 II with mac -
below you will find the text from the updater
at1AhSoh: Error: No matching USB device found
at1AhSoh: AVR device initialized and ready to accept instructions
Reading | at1AhSoh: error reading signature data for part "ATxmega128B1", rc=-1
at1AhSoh: error reading signature data, rc=-1
at1AhSoh done.
Once I got the correct firmware running on the RF60 everything worked like a dream
Thank you for working on these issue - it nice to see feed back and to know that things are being addressed
Our R&D is still looking into the matter and they think they know what's causing it. So they are running tests on it now. As soon as I have an updates I will be sure to share with you all.
To help us better help you, always state the exact firmware version installed on your Cactus device(s), such as: "1.1.013", "FUJ.1.002", "NIK.A.001", "v.103".
To help us better help you, always state the exact firmware version installed on your Cactus device(s), such as: "1.1.013", "FUJ.1.002", "NIK.A.001", "v.103".
We will upload it to the Downloads page accordingly.
Once again we very much appreciate your understanding during this time.
Thank you!
Antonio Lao Brand Manager
_____________
To help us better help you, always state the exact firmware version installed on your Cactus device(s), such as: "1.1.013", "FUJ.1.002", "NIK.A.001", "v.103".
Comments
We have forwarded your case to R&D and will post an update within 48 hours.
Thank you!
Brand Manager
Brand Manager
We created a beta Updater for Mac, please try and see if it works:
www.cactus-image.com/Firmware/Cactus%20Updater%20for%20Mac%20V1.08%20Beta.zip
Thank you!
Brand Manager
Please hold, as we have only tested on 10.11.5.
Brand Manager
Hey guys, we were able to update using Cactus Firmware Updater 1.07 on our OSX 10.11.6.
When you encounter an error during the update process, an error log file should be saved in the Home folder.
The file should look something like this: CactusUpdater-xxxxxxx.log
Please let us know if you can find the log file and if so, what does it say.
Thank you!
Brand Manager
I have forwarded to R&D and I will post an update as soon as I can, or in 48 hours.
Your patience during this time is much appreciated.
Brand Manager
Our R&D is still looking into the matter and they think they know what's causing it. So they are running tests on it now. As soon as I have an updates I will be sure to share with you all.
Thank you so much for your understanding.
@skinoue @zemitch @juan
Brand Manager
We have a new beta version for you to test. We tried it and it should fix the problem seen from the log file.
http://www.cactus-image.com/Firmware/Cactus Updater for Mac V1.08 Beta 2.zip
Please let us know if it works for you too.
Thank you!
Brand Manager
We will upload it to the Downloads page accordingly.
Once again we very much appreciate your understanding during this time.
Thank you!
Brand Manager